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Weekly Discussion: Does Go deserve a bad reputation?

Does Go deserve a bad reputation?

  • Yes

  • No

  • Mixed

  • Don't know

  • Other

  • I come from another WAGGGS organisation/ I don't use Go in my role


Results are only viewable after voting.

partygirl

Veteran (100+ posts)
#21
Further to my comment above, with regards to "too many things that need HQ intervention", apparently now if you make a mistake in entering SB and UMA's, HQ have to be the ones to delete them!

There's going to be a naughty word in a minute!
 

badgemad4

Veteran (100+ posts)
#22
I think it would be useful if certain things that need to be done by HQ at the moment could be done locally and then have HQ approval/check, things like combining dual records or adding previous service. That way it saves the wait but there’s a chance to catch misuse or errors. What do others think?
 

growlywench

Veteran (100+ posts)
#24
I think one of the things that bugs me most is the constant defence of it by some folk. It shouldn't be so complicated or convoluted. Yes, the help files are good, but it should be far more intuitive. It needed to be designed by a time-poor leader who doesn't have great computer skills.
 
#25
I think one of the things that bugs me most is the constant defence of it by some folk. It shouldn't be so complicated or convoluted. Yes, the help files are good, but it should be far more intuitive. It needed to be designed by a time-poor leader who doesn't have great computer skills.
Convoluted seems to be the best description. I don't know who they paid to design it but they were robbed.
 

Fox

Brownie-induced madness
#28
WHY SO MANY CLICKS TO SAY A GIRL HAS COMPLETED AN INTEREST BADGE?!?!?! Why can't there just be an option for 'Completed' when you're putting it on in the first place, rather than a 'Started' date and then having to click back into it!
Why do you need to know when a child started an interest badge??!
 

badgemad4

Veteran (100+ posts)
#31
I think the idea is that girls are supposed to tell us when they want to start a badge and have a plan of what they are going to do. This can help avoid disappointment when girls haven’t quite understood the clauses and make sure that they have the support to follow through.
I was once presented with a pink balloon with a pair of 3D glasses quickly taped either side. This was apparently Harry Hill. The girl wanted her artist badge and was genuinely surprised when she wasn’t awarded it that night. She had seen her friend bring in a craft for testing and thought she just needed to bring in something she’d made. She did eventually get it after we had talked about what she actually needed to do.
 
#32
As a user experience specialist that does this kind of thing for my job, I think it's poor. I used the old version and was looking forward to seeing what the new version had to offer, only to end up more disappointed than I expected to be.

I've lived with it up 'til now, but my main worry with recording the programme each and every week is that it will become a unmaintainable monster over time. Recording SBs last week was so painful compared to the UMAs, and that was just week 1!

In this thread I can see that other people have said they have similar industry experience as mine. I'm sure that if Girlguiding ever wanted to address these issues properly then there'd be a number of members willing to offer their expertise for free. I certainly would.

Until then, given that the five quality measures of usability are Learnability, Efficiency, Memorability, Error (handling) and Satisfaction - I would say Go doesn't rate highly in my view.
 
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growlywench

Veteran (100+ posts)
#33
As a user experience specialist that does this kind of thing for my job, I think it's poor. I used the old version and was looking forward to seeing what the new version had to offer, only to end up more disappointed than I expected to be.

I've lived with it up 'til now, but my main worry with recording the programme each and every week is that it will become a unmaintainable monster over time. Recording SBs last week was so painful compared to the UMAs, and that was just week 1!

In this thread I can see that other people have said they have similar industry experience as mine. I'm sure that if Girlguiding ever wanted to address these issues properly then there'd be a number of members willing to offer their expertise for free. I certainly would.

Until then, given that the five quality measures of usability are Learnability, Efficiency, Memorability, Error (handling) and Satisfaction - I would say Go doesn't rate highly in my view.
The only one it scores highly on is error!!!
 

GirlFromMars

Veteran (100+ posts)
#34
I would urge everyone who has issue with it to email GG. I've already emailed them about how bad it is to add Skill Builders, though I've not had the joy of going through the Interest Badge process yet. However the more people who complain and suggest improvements the better chance we have of getting it sorted.
Here is GGs response to me:

Thank you for your email suggestions.



The programme recording section in GO is our initial attempt at offering this kind of tool for leaders. Alongside the recording in GO we have designed downloadable paper programme plan and record which should help you think about planning and recording offline and support you to update GO when you can. We are keen to hear from leaders using the recording section in GO with their feedback so that we can understand how to develop even better support in the future. To get in touch with questions or feedback email membershipsystemssuggestions@girlguiding.org.uk
 

Epona

Veteran (100+ posts)
#35
We have been feeding back for years. Either HQ don't have enough IT expertise to say "this is a pile of smelly emperor's new clothes" or they've spent so much that they can't back out now.