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Weekly Discussion: Does Go deserve a bad reputation?

Does Go deserve a bad reputation?

  • Yes

  • No

  • Mixed

  • Don't know

  • Other

  • I come from another WAGGGS organisation/ I don't use Go in my role


Results are only viewable after voting.

partygirl

Veteran (100+ posts)
#21
Further to my comment above, with regards to "too many things that need HQ intervention", apparently now if you make a mistake in entering SB and UMA's, HQ have to be the ones to delete them!

There's going to be a naughty word in a minute!
 

badgemad4

Veteran (100+ posts)
#22
I think it would be useful if certain things that need to be done by HQ at the moment could be done locally and then have HQ approval/check, things like combining dual records or adding previous service. That way it saves the wait but there’s a chance to catch misuse or errors. What do others think?
 

partygirl

Veteran (100+ posts)
#23
Definitely! It's ridiculous that so many things can only be done by HQ. It's making extra work for everyone and could easily be done by leaders or commissioners.
 

growlywench

Veteran (100+ posts)
#24
I think one of the things that bugs me most is the constant defence of it by some folk. It shouldn't be so complicated or convoluted. Yes, the help files are good, but it should be far more intuitive. It needed to be designed by a time-poor leader who doesn't have great computer skills.
 

GirlFromMars

Veteran (100+ posts)
#25
I think one of the things that bugs me most is the constant defence of it by some folk. It shouldn't be so complicated or convoluted. Yes, the help files are good, but it should be far more intuitive. It needed to be designed by a time-poor leader who doesn't have great computer skills.
Convoluted seems to be the best description. I don't know who they paid to design it but they were robbed.
 

Fox

Brownie-induced madness
#28
WHY SO MANY CLICKS TO SAY A GIRL HAS COMPLETED AN INTEREST BADGE?!?!?! Why can't there just be an option for 'Completed' when you're putting it on in the first place, rather than a 'Started' date and then having to click back into it!
Why do you need to know when a child started an interest badge??!
 

badgemad4

Veteran (100+ posts)
#31
I think the idea is that girls are supposed to tell us when they want to start a badge and have a plan of what they are going to do. This can help avoid disappointment when girls haven’t quite understood the clauses and make sure that they have the support to follow through.
I was once presented with a pink balloon with a pair of 3D glasses quickly taped either side. This was apparently Harry Hill. The girl wanted her artist badge and was genuinely surprised when she wasn’t awarded it that night. She had seen her friend bring in a craft for testing and thought she just needed to bring in something she’d made. She did eventually get it after we had talked about what she actually needed to do.
 
#32
As a user experience specialist that does this kind of thing for my job, I think it's poor. I used the old version and was looking forward to seeing what the new version had to offer, only to end up more disappointed than I expected to be.

I've lived with it up 'til now, but my main worry with recording the programme each and every week is that it will become a unmaintainable monster over time. Recording SBs last week was so painful compared to the UMAs, and that was just week 1!

In this thread I can see that other people have said they have similar industry experience as mine. I'm sure that if Girlguiding ever wanted to address these issues properly then there'd be a number of members willing to offer their expertise for free. I certainly would.

Until then, given that the five quality measures of usability are Learnability, Efficiency, Memorability, Error (handling) and Satisfaction - I would say Go doesn't rate highly in my view.
 
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growlywench

Veteran (100+ posts)
#33
As a user experience specialist that does this kind of thing for my job, I think it's poor. I used the old version and was looking forward to seeing what the new version had to offer, only to end up more disappointed than I expected to be.

I've lived with it up 'til now, but my main worry with recording the programme each and every week is that it will become a unmaintainable monster over time. Recording SBs last week was so painful compared to the UMAs, and that was just week 1!

In this thread I can see that other people have said they have similar industry experience as mine. I'm sure that if Girlguiding ever wanted to address these issues properly then there'd be a number of members willing to offer their expertise for free. I certainly would.

Until then, given that the five quality measures of usability are Learnability, Efficiency, Memorability, Error (handling) and Satisfaction - I would say Go doesn't rate highly in my view.
The only one it scores highly on is error!!!
 

GirlFromMars

Veteran (100+ posts)
#34
I would urge everyone who has issue with it to email GG. I've already emailed them about how bad it is to add Skill Builders, though I've not had the joy of going through the Interest Badge process yet. However the more people who complain and suggest improvements the better chance we have of getting it sorted.
Here is GGs response to me:

Thank you for your email suggestions.



The programme recording section in GO is our initial attempt at offering this kind of tool for leaders. Alongside the recording in GO we have designed downloadable paper programme plan and record which should help you think about planning and recording offline and support you to update GO when you can. We are keen to hear from leaders using the recording section in GO with their feedback so that we can understand how to develop even better support in the future. To get in touch with questions or feedback email membershipsystemssuggestions@girlguiding.org.uk
 

Epona

Veteran (100+ posts)
#35
We have been feeding back for years. Either HQ don't have enough IT expertise to say "this is a pile of smelly emperor's new clothes" or they've spent so much that they can't back out now.
 

ker-stee

SGP Enthusiast
GuiderPlus
#36
We have been feeding back for years. Either HQ don't have enough IT expertise to say "this is a pile of smelly emperor's new clothes" or they've spent so much that they can't back out now.
I imagine the second - the same reason that Scouting can't make major changes to Compass!
 

CrystalQueen

Beginner (10+ posts)
#37
I find it pretty easy to use, and definitely an improvement on the old version. To be fair, I haven't tried to record any program activities yet. I find most of the complaints I hear are from people who haven't really looked at the help files or just fiddled around with it, which is how I picked up how to use it. Maybe for me the bar is set low because in my day job I deal with lots of s****y computer programs that are far less intuitive.
 

Foxi

Guide Guider
#38
Most definitely yes after spending time last night entering UMA's and SB on to Go. I can't actually believe they have pushed this programme part on like this in the state it is in.
Admittedly I have long standing issues due to hypermobility but my neck, shoulder and wrist have flared up overnight from entering the data and having to do so many clicks. This has also brought about a headache.
We are going to have to get someone else to do this which is all very well but my team are busy, I honestly can't ask them and as you need access to Go the person will have to have done safeguarding etc to have access. We are not fortunate enough to have Wifi in our hall so I can't ask a parent to document it during the meeting whilst I am there to supervise. As you can tell I am not happy with Go!
 

GirlFromMars

Veteran (100+ posts)
#39
I find it pretty easy to use, and definitely an improvement on the old version. To be fair, I haven't tried to record any program activities yet. I find most of the complaints I hear are from people who haven't really looked at the help files or just fiddled around with it, which is how I picked up how to use it. Maybe for me the bar is set low because in my day job I deal with lots of s****y computer programs that are far less intuitive.
People aren't complaining that it's difficult. They are complaining that it's needlessly time consuming.
 

Pixielation

Brown Owl (x2)
#40
I've just put in last night's skill builders - would have been sooooo much easier if I could have selected multiple girls each time. I would have done the same thing twice - once for stage 2, and once for stage 3. But I had to do it 28 times.

And for Unit Meeting Activities - I've been backdating the ones that we've done from the first pack. Sadly, it has applied all of those activities to the whole unit (I chose to do it that way), even the girls whose joining date is newer than the activity date. That's a simple mathematical function that could have been run.

I now have to delete each UMA from about 10 girls. The alternative was to individually add each of the UMAs to 20 girls. So this is shorter, but still time consuming. Had I been able to multi select girls names in the first place, I could have accurately chosen those girls who were present on those days and done each UMA once only.
 
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