It's a rubbish situation. I've got a guide that owes us for 5 terms of subs (£91), she's never paid. Her parents ignore my letters and their phone is either disconected/they don't answer it! I basically 'let it go', although her behaviour has become so bad, I am going to have to ask her to leave.
If I were you I would make it clear in letters etc (which I know you've already done) that if the mother has any financial diffilculties, she can call you and things can get sorted out. I would also suggest what others have about a pay weekly scheme. But I would definitely no allow her on trips. This might actually make the mother pay (if it's not money related).
Hope it gets sorted!







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