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Login problems

#1
Hi,

I used to be a member with the name spottyowl but when I tried to log in today my password would not work. So I clicked reset password and didn't receive an email (I waited a while, checked junk and clutter and no luck) and then tried again and still didn't receive an email. So I have signed up with a new name so that I can post for help!

Is it possible to check the email address on my old account is correct?

Thank you,

Claire
 

Quack

Veteran (100+ posts)
Staff member
GuiderPlus
Moderator
#2
Hi,

I used to be a member with the name spottyowl but when I tried to log in today my password would not work. So I clicked reset password and didn't receive an email (I waited a while, checked junk and clutter and no luck) and then tried again and still didn't receive an email. So I have signed up with a new name so that I can post for help!

Is it possible to check the email address on my old account is correct?

Thank you,

Claire
I suspect that you have misremembered your user name. Try 'spotty owl' rather than spottyowl...

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